Frequently Asked Questions
Why pay by direct debit from my bank account or credit card?
Direct debit saves us time and administration costs because payments occur automatically. Rather than processing lots of individual donations, we send you a tax statement at the end of each financial year, further helping us to keep our costs down. More of your donation goes where it makes most impact - to our programs around the world.
How secure is the monthly direct debit system?
Direct debit is a secure and safe way of automatically contributing to the aware program. Please see our Direct Debit service agreement (pdf 58k) for more detailed information on how direct debit works. If you have any concerns, please call us on 1800 088 110, or contact your financial institution.
Will my details be kept private?
Your details and any information which you provide to us will be kept confidential. We will not pass your details on to another organisation or sell or exchange our contact lists. Read our Privacy Statement for more information.
If you have any other questions, or need more information, please call us on 1800 088 110 or email us.
